Automate the business of call center operations

Wingspan helps call centers scale their independent agent network by automating the full contractor lifecycle. Onboard agents, process payments, ensure compliance, and reduce operational costs.

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100+

Hours saved on invoice processing.

Streamline your operations

64+ hours

saved each week in administrative work from contractor support requests

Eliminate manual effort

90%

reduction in manual payment processing

Pay faster and accurately

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Streamline agent onboarding and compliance

Onboard call center agents with an intuitive, easy-to-use interface that takes them through all necessary steps, ensuring accuracy and efficiency from day one.

Ensure all W-9s are properly handled, making your workforce compliant and ready to handle customer interactions right away.

Accelerate Payments and Send Instant Payouts

Wingspan simplifies and scales your payment processes with automated tabulation and processing. We offer faster payments than the average platform and the ability to send instant payments to your agents and contractors.

Deliver accurate payments 7x faster on average, with full transparency into invoices, payment status, and deductions—ensuring your workforce gets paid instantly and securely.

Automate tax verification, filing, and corrections

Reduce the stress and workload during tax season by automating the creation, filing, and correction of 1099 forms.

Agents can access their tax documents through a self-serve portal, minimizing communication with your payroll team and eliminating errors.

Offer FTE-like benefits without classification risk

Improve agent retention by offering access to financial and healthcare benefits, without the risk of misclassification.

Wingspan’s benefits suite provides your call center agents with a full range of benefits, allowing you to compete with large employers while maintaining contractor status.

“An entire manual workflow - gone. What used to require spreadsheets and hands-on steps is now automated.”

Ashley Dickerson
Omni Interactions
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