Zoho CRM tracks sales leads, customer accounts, and deals. When you close a client deal, you often need workers to deliver the project. Wingspan connects those client deals to worker records and pay. In Wingspan, each worker record is called a payee. Worker is our umbrella term. Worker types include Contractor and W-2.
Each worker type follows its own path. Contractors complete W-9 forms and tax checks. W-2 workers complete tax withholding forms. They receive pay statements through employee payroll runs with taxes withheld. Creating a worker record is the first step. You then invite the worker. Next, you link an account and review checks. When your rules allow it, contractors can receive pay without a linked account. That rule does not apply to W-2 workers.
Work and pay stay under your control. When you approve contractor work logs, Wingspan creates one amount owed. The contractor sees an invoice. Your team sees a payable. Reviewing work is not approving pay. Finance gives separate payment approval before pay runs. The bank sending the pay confirms when it processes the transfer. That step does not prove the worker’s bank posted funds yet. Client bills in Zoho CRM stay separate from the bills you owe.